EMS Operations Leader—Drive Field Care & Staffing

Rural Metro Fire Department; Elmwood (CT); On-site; USD 77,000 - 94,000; Full time

Job summary

Global Medical Response (GMR) in West Hartford, CT is seeking an Operations Supervisor for a full-time role with an $85,000 annual salary. The position requires supervision of field staff, maintenance of equipment, and coordination with public safety agencies.

The candidate must have a State Paramedic Certification, 3+ years EMS Paramedic experience, and a valid driver’s license. Flexibility to work nights, weekends, and holidays is required.

Qualifications

• Minimum 3 years of EMS Paramedic field experience.
• State Paramedic Certification.
• State Driver’s License (driving record compliant with policy).
• BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications as required.

Responsibilities

• Supervise and develop field staff to ensure high-quality patient care.
• Maintain operational quality through daily oversight and communication.
• Act as a liaison among patients, and public safety agencies.
• Mentor employees, conduct performance evaluations, and support team development.
• Collaborate with management to address staffing and service improvement.
• Develop and implement departmental policies and procedures.
• Manage staffing levels, shift calendars, and fill open shifts as needed.
• Oversee the operation and maintenance of medical equipment.

Job description

Global Medical Response (GMR) in West Hartford, CT is seeking an Operations Supervisor for a full-time role with an $85,000 annual salary. The position requires supervision of field staff, maintenance of equipment, and coordination with public safety agencies.

The candidate must have a State Paramedic Certification, 3+ years EMS Paramedic experience, and a valid driver’s license. Flexibility to work nights, weekends, and holidays is required.