EMS Operations Leader — Field & Logistics Excellence

Richmond County Ambulance; New York (NY); On-site; USD 80,000 - 85,000; Full time

Job summary

Richmond County Ambulance in New York seeks a Logistics Supervisor to ensure that all supervisors, field personnel, vehicles and equipment operate efficiently and in compliance with policies. You will educate, enforce procedures, and make managerial decisions to support outstanding EMS operations.

Responsibilities include resolving field inquiries, coordinating field crews, maintaining DOH standards, mentoring staff, handling performance evaluations, and ensuring information security compliance

Qualifications

• Bachelor's degree preferred; NYS Paramedic Certification required or preferred.
• Minimum three years supervisory experience.
• Strong written and oral communication skills.

Responsibilities

• Resolve issues/inquiries from field personnel regarding work assignments, vehicles, equipment, etc.
• Respond on an ambulance as part of the EMS system to meet compliance standards and provide quality care.
• Develop coordinated teamwork between field crews as part of an integrated operation.
• Investigate and resolve incoming customer service inquiries from hospitals, nursing staff, and patients.
• Act as a liaison with NYS DOH BEMS and report incidents.
• Maintain all vehicles at the standard of DOH Article 30, Part 800.
• Oversee day-to-day operations and resolve daily issues.
• Mentor employees, conduct performance evaluations, and address disciplinary actions.
• Adhere to company policies and information systems security policies.

Skills

Communication skills

Reasoning skills

Microsoft Office

Education

Bachelor's degree

NYS Paramedic Certification

Job description

Richmond County Ambulance in New York seeks a Logistics Supervisor to ensure that all supervisors, field personnel, vehicles and equipment operate efficiently and in compliance with policies. You will educate, enforce procedures, and make managerial decisions to support outstanding EMS operations.

Responsibilities include resolving field inquiries, coordinating field crews, maintaining DOH standards, mentoring staff, handling performance evaluations, and ensuring information security compliance