EMS Operations Administrative Lead

REMSA; Reno (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

REMSA in Reno, Nevada seeks an Administrative Coordinator to provide comprehensive administrative and operational support to EMS Operations, Care Flight, and Communications leadership in a fast-paced EMS environment.

The role emphasizes confidentiality, proactive calendar management, travel arrangements, records management, meetings, reports, and cross-team coordination to keep departments aligned and operations running smoothly.

Qualifications

• High school diploma or equivalent; some post-secondary education preferred.
• Minimum of 3 years clerical/administrative experience.
• Must be highly customer service oriented.
• Must be professional, discreet and confidential.
• Excellent written and verbal communication skills.
• Must be detail oriented and organized.
• Strong time management and process skills.
• Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Ability to work with a dynamic leadership team on program development and planning.

Responsibilities

• Provide proactive administrative support to leadership including calendar management, meeting coordination, travel arrangements, correspondence, document preparation and records management.
• Coordinate departmental activities and track operational initiatives, action items, and projects.
• Assist with administration, maintenance, distribution and document control of policies, procedures, manuals and records.
• Maintain professional relationships with internal and external stakeholders.
• Deliver exceptional customer service by responding to inquiries and directing requests to resources.
• Maintain confidentiality of sensitive information.
• Coordinate meetings and events including agendas, presentations, reports, materials, minutes and follow-up.
• Facilitate clear communication through verbal, written and electronic correspondence.
• Independently prioritize workload and adapt to changing operational needs in a fast-paced environment.
• Coordinate procurement activities including purchasing, inventory management and distribution of supplies.
• Support travel arrangements and prepare reports, data collection and analyses for decision-making.
• Support special projects, audits, accreditation activities and organizational initiatives.
• Contribute to a positive team environment and assist colleagues to achieve goals.
• Perform other duties as assigned.

Skills

Calendar management

Travel coordination

Customer service

Professional discretion

Written & verbal communication

Time management

Microsoft Office

Records management

Procurement & purchasing

Education

High School Diploma or equivalent

Some college coursework

Tools

Outlook

Excel

Word

PowerPoint

Microsoft Office Suite

Job description

REMSA in Reno, Nevada seeks an Administrative Coordinator to provide comprehensive administrative and operational support to EMS Operations, Care Flight, and Communications leadership in a fast-paced EMS environment.

The role emphasizes confidentiality, proactive calendar management, travel arrangements, records management, meetings, reports, and cross-team coordination to keep departments aligned and operations running smoothly.