EMS Dispatcher: Life-Saving Coordination & Certification

Emergency Telecommunicator Services; Lakewood (WA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Lakewood, WA is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify location, and coordinate responder resources. The role involves following approved protocols and maintaining patient information with a focus on accuracy and safety.

Responsibilities include triaging cases, giving protocol-based instructions, and coordinating EMS resources. Requires a high school diploma and may require EMS dispatcher certification and CPR

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required before appointment; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Lakewood, WA is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify location, and coordinate responder resources. The role involves following approved protocols and maintaining patient information with a focus on accuracy and safety.

Responsibilities include triaging cases, giving protocol-based instructions, and coordinating EMS resources. Requires a high school diploma and may require EMS dispatcher certification and CPR