EMS Dispatcher: 24/7 Critical Care Coordination

911 Emergency Communications; Longview (WA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Longview, WA is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. Training or current certification as an Emergency Medical Dispatcher and CPR certification are often required.

The role may involve nights or weekends and adherence to protocol-driven procedures. Responsibilities include collecting incident details, determining priority, and communicating with responders while ensuring patient confidentiality

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Longview, WA is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. Training or current certification as an Emergency Medical Dispatcher and CPR certification are often required.

The role may involve nights or weekends and adherence to protocol-driven procedures. Responsibilities include collecting incident details, determining priority, and communicating with responders while ensuring patient confidentiality