Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Tacoma (WA); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers for Tacoma. This role involves handling calls for illness, injury and other emergencies, verifying location, callbacks, and access, and guiding responders per approved protocols.

Candidates typically hold a high school diploma and may pursue EMS dispatcher certification. The position may require shift work, overtime, and adherence to strict medical oversight while protecting patient information and coordinating

Qualifications

• High school diploma or equivalent required.
• EMS dispatcher certification is preferred or may be sponsored by the employer.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication skills

Decision making

Teamwork

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers for Tacoma. This role involves handling calls for illness, injury and other emergencies, verifying location, callbacks, and access, and guiding responders per approved protocols.

Candidates typically hold a high school diploma and may pursue EMS dispatcher certification. The position may require shift work, overtime, and adherence to strict medical oversight while protecting patient information and coordinating