EMS Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Levelland (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Levelland, TX seeks an Emergency Medical Dispatcher to handle medical emergency calls, confirm locations and details, and coordinate ambulance resources according to approved protocols.

You will ask critical questions, determine dispatch priorities, relay information to responders, and document call processing while complying with medical oversight and quality standards. Training and CPR certification may be required by the employer.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Levelland, TX seeks an Emergency Medical Dispatcher to handle medical emergency calls, confirm locations and details, and coordinate ambulance resources according to approved protocols.

You will ask critical questions, determine dispatch priorities, relay information to responders, and document call processing while complying with medical oversight and quality standards. Training and CPR certification may be required by the employer.