EMS Emergency Dispatcher — Training, Benefits & Overtime

Emergency Telecommunicator Services; Hampton (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Paid leave

Job summary

Emergency Telecommunicator Services in Hampton, GA seeks an Emergency Medical Dispatcher to support urgent medical calls. Duties include gathering patient details, establishing priorities, and coordinating EMS resources per dispatch protocols.

Position requires a high school diploma or equivalent, CPR, and may require Emergency Medical Dispatcher certification. Some agencies may sponsor training and there may be overnight and weekend shifts as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Hampton, GA seeks an Emergency Medical Dispatcher to support urgent medical calls. Duties include gathering patient details, establishing priorities, and coordinating EMS resources per dispatch protocols.

Position requires a high school diploma or equivalent, CPR, and may require Emergency Medical Dispatcher certification. Some agencies may sponsor training and there may be overnight and weekend shifts as needed.