EMS Dispatcher: 24/7 Emergency Communications

County Emergency Communications; Covington (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Certification support

Shift premiums

Job summary

County Emergency Communications in Oxford, GA, seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient information, and coordinate EMS resources. The role requires adherence to approved dispatch protocols and ongoing training.

Applicants may need Emergency Medical Dispatcher certification and CPR training. The position may involve overnight shifts, weekends, and overtime, with benefits and retirement options varying by agency.

Qualifications

• High school diploma or GED required.
• EMD certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies
• Confirm location, callback number, and access details
• Ask approved questions about patient's condition
• Determine response priority through the dispatch system
• Dispatch or coordinate ambulance resources
• Provide protocol-based instructions within qualifications
• Relay information to responding personnel
• Document call processing and participate in quality review

Skills

Receive calls

Document calls

Coordinate dispatch

Clear communication

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Tools

EMD dispatch system

Job description

County Emergency Communications in Oxford, GA, seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient information, and coordinate EMS resources. The role requires adherence to approved dispatch protocols and ongoing training.

Applicants may need Emergency Medical Dispatcher certification and CPR training. The position may involve overnight shifts, weekends, and overtime, with benefits and retirement options varying by agency.