EMS Emergency Dispatcher: Life-Saving Communications

911 Emergency Communications; Ossineke Township (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Ossineke, MI seeks experienced Emergency Medical Dispatchers to handle urgent medical calls, gather critical details, and coordinate EMS response. Position supports night and weekend shifts with potential overtime in a continuous operation environment.

Ideal candidates have a high school diploma and may pursue EMS certifications; CPR is often required. Training opportunities and ongoing certification support are available within this role.

Qualifications

• High school diploma or recognized equivalent is commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Job description

911 Emergency Communications in Ossineke, MI seeks experienced Emergency Medical Dispatchers to handle urgent medical calls, gather critical details, and coordinate EMS response. Position supports night and weekend shifts with potential overtime in a continuous operation environment.

Ideal candidates have a high school diploma and may pursue EMS certifications; CPR is often required. Training opportunities and ongoing certification support are available within this role.