EMS Emergency Dispatcher — 24/7 Critical-Response Operator

Emergency Telecommunicator Services; Quentin (PA); Vor Ort; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Insurance

Retirement

Paid leave

Continuing education

Certification support

Zusammenfassung

Emergency Telecommunicator Services in Quentin, PA seeks an Emergency Medical Dispatcher to interpret calls, verify locations, and coordinate EMS resources. The role emphasizes protocol-based instructions and efficient data entry from a busy console.

Requirements include a high school diploma and EMD certification; CPR may be required. Training may be sponsored, with shift work including nights and weekends common in this essential public-safety position.

Qualifikationen

• High school diploma or recognized equivalent is commonly required.
• EMD certification and CPR certification may be required or sponsored by the employer.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the sanctioned medical dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Kenntnisse

Active listening

Clear communication

Calm under pressure

Ausbildung

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Jobbeschreibung

Emergency Telecommunicator Services in Quentin, PA seeks an Emergency Medical Dispatcher to interpret calls, verify locations, and coordinate EMS resources. The role emphasizes protocol-based instructions and efficient data entry from a busy console.

Requirements include a high school diploma and EMD certification; CPR may be required. Training may be sponsored, with shift work including nights and weekends common in this essential public-safety position.