Emergency Medical Dispatcher - 24/7 Critical-Response Calls

County Emergency Communications; Fountain Hill (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Fountain Hill, AR, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and assign response priorities. Staff may provide approved instructions and coordinate EMS resources per protocols.

Applicants should hold a high school diploma or equivalent; CPR and EMD/other credentials may be required. Background checks and ongoing training are typical in this role.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required depending on vacancy.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency Dispatch

CPR Certification

EMD Certification

Education

High School Diploma or Equivalent

Tools

Emergency Dispatch System

Job description

County Emergency Communications in Fountain Hill, AR, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and assign response priorities. Staff may provide approved instructions and coordinate EMS resources per protocols.

Applicants should hold a high school diploma or equivalent; CPR and EMD/other credentials may be required. Background checks and ongoing training are typical in this role.