EMS Emergency Communications Dispatcher (24/7)

911 Emergency Communications; Piedmont (OK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications seeks qualified Emergency Medical Dispatchers for Piedmont, OK. Dispatchers collect patient and incident data, establish priorities, and coordinate EMS resources using an agency-approved system. Training and certification requirements vary by assignment.

Responsibilities include receiving calls, confirming location, asking protocol questions, and providing approved instructions under medical dispatch protocols. Overnight shifts and overtime may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications seeks qualified Emergency Medical Dispatchers for Piedmont, OK. Dispatchers collect patient and incident data, establish priorities, and coordinate EMS resources using an agency-approved system. Training and certification requirements vary by assignment.

Responsibilities include receiving calls, confirming location, asking protocol questions, and providing approved instructions under medical dispatch protocols. Overnight shifts and overtime may be required.