Emergency Medical Dispatcher: 24/7 Life-Saving Coordination

County Emergency Communications; Oklahoma; On-site; USD 35,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Moodys, OK is seeking Emergency Medical Dispatchers to join a 24/7 operations center. You will gather patient information, establish priorities, and coordinate EMS resources using approved protocols.

The role involves listening to callers, confirming details, asking questions, delivering protocol-based instructions, and documenting calls. Training and certifications such as EMD and CPR may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy has details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Multitasking

Calm under pressure

Active listening

Education

High school diploma or GED

EMD certification

CPR certification

Job description

County Emergency Communications in Moodys, OK is seeking Emergency Medical Dispatchers to join a 24/7 operations center. You will gather patient information, establish priorities, and coordinate EMS resources using approved protocols.

The role involves listening to callers, confirming details, asking questions, delivering protocol-based instructions, and documenting calls. Training and certifications such as EMD and CPR may be required.