EMS Dispatcher — 24/7 Urgent Medical Coordinator

Emergency Telecommunicator Services; Mutual (OK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Mutual, OK is seeking Emergency Medical Dispatchers to gather patient details, confirm locations, and assign response priorities using approved protocols. The role supports coordination of EMS resources and may include providing pre-arrival instructions.

Candidates should have a high school diploma or equivalent, CPR certification, and either current EMD certification or sponsor training as required by the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification or equivalent is preferred; CPR may be required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Multitasking

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

Emergency Telecommunicator Services in Mutual, OK is seeking Emergency Medical Dispatchers to gather patient details, confirm locations, and assign response priorities using approved protocols. The role supports coordination of EMS resources and may include providing pre-arrival instructions.

Candidates should have a high school diploma or equivalent, CPR certification, and either current EMD certification or sponsor training as required by the vacancy.