EMS Dispatcher: 24/7 Critical Call Center

Emergency Telecommunicator Services; Chelsea (OK); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers to operate from Chelsea, OK. The role involves taking urgent medical calls, confirming locations, and guiding responders using approved protocols.

Responsibilities include prioritizing incidents, coordinating ambulance resources, and documenting calls for quality reviews. CPR/EMD certification and a high school diploma are typical requirements; shift work and overtime may apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Certification in Emergency Medical Dispatcher may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers to operate from Chelsea, OK. The role involves taking urgent medical calls, confirming locations, and guiding responders using approved protocols.

Responsibilities include prioritizing incidents, coordinating ambulance resources, and documenting calls for quality reviews. CPR/EMD certification and a high school diploma are typical requirements; shift work and overtime may apply.