Critical EMS Dispatcher - 24/7 Call Triage & Dispatch

County Emergency Communications; Pryor Creek (OK); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

County Emergency Communications in Pryor, OK, seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical information, and coordinate emergency resources. You will work within approved dispatch protocols to provide instructions as needed and ensure accurate data is relayed to responders.

The role supports continuous EMS operations, including overnight shifts, weekends, holidays, and rotating schedules with overtime as required.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials not universal; consult vacancy for exact requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Pryor, OK, seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical information, and coordinate emergency resources. You will work within approved dispatch protocols to provide instructions as needed and ensure accurate data is relayed to responders.

The role supports continuous EMS operations, including overnight shifts, weekends, holidays, and rotating schedules with overtime as required.