Emergency Medical Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Shady Point (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee‑assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Oklahoma seeks Emergency Medical Dispatchers to assist callers, gather critical information, and coordinate EMS resources. You will determine priority, provide protocol-based guidance, and support responders from a centralized console.

Applicants should have a high school diploma and CPR certification; EMT or paramedic credentials are not universally required. Training and certification opportunities are offered within a dynamic, overnight-friendly environment.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required or sponsored depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Oklahoma seeks Emergency Medical Dispatchers to assist callers, gather critical information, and coordinate EMS resources. You will determine priority, provide protocol-based guidance, and support responders from a centralized console.

Applicants should have a high school diploma and CPR certification; EMT or paramedic credentials are not universally required. Training and certification opportunities are offered within a dynamic, overnight-friendly environment.