EMS Dispatcher – 24/7 Critical Call Center

County Emergency Communications; Colleyville (TX); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Descripción de la vacante

County Emergency Communications in Colleyville, TX seeks an Emergency Medical Dispatcher to support urgent medical calls, gather essential details, and determine response priorities.

This role may require overnight shifts and overtime; training and certifications such as CPR are valued, and duties include coordinating ambulance resources and relaying critical information.

Applicants should have a high school diploma or GED; EMT or paramedic credentials may be required depending on the vacancy.

Formación

• High school diploma or recognized equivalent.
• CPR certification.
• EMT or paramedic credentials may be required depending on vacancy.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Educación

High school diploma or GED

CPR certification

EMT or paramedic credentials (may be required per vacancy)

Descripción del empleo

County Emergency Communications in Colleyville, TX seeks an Emergency Medical Dispatcher to support urgent medical calls, gather essential details, and determine response priorities.

This role may require overnight shifts and overtime; training and certifications such as CPR are valued, and duties include coordinating ambulance resources and relaying critical information.

Applicants should have a high school diploma or GED; EMT or paramedic credentials may be required depending on the vacancy.