EMS Dispatcher: Rapid Response & Critical Care

County Emergency Communications; Falling Spring (WV); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Renick, WV seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, access details, and determine response priorities using approved protocols. This role involves extended console work and rotating shifts including overnights, weekends, and holidays.

A high school diploma or equivalent is typically required; CPR certification may be required, and EMT or paramedic credentials are not universal requirements.

Qualifications

• High school diploma or equivalent required; sponsoring training may be offered.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and hazards to responding personnel.
• Document call processing and participate in quality reviews.

Skills

Call handling

Communication

Emergency dispatch

Education

High School Diploma

Emergency Medical Dispatcher certification (optional)

Job description

County Emergency Communications in Renick, WV seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, access details, and determine response priorities using approved protocols. This role involves extended console work and rotating shifts including overnights, weekends, and holidays.

A high school diploma or equivalent is typically required; CPR certification may be required, and EMT or paramedic credentials are not universal requirements.