Emergency Medical Dispatcher — Critical Care Communications

911 Emergency Communications; Valmy (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Valmy, NV seeks Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient data, confirm locations, and establish priorities using approved protocols while coordinating EMS resources.

Responsibilities include caller instruction, documentation, and adherence to medical oversight. A high school diploma is required; CPR and EMD certification may be required or sponsored during training.

Qualifications

• High school diploma or equivalent required; EMT/paramedic not universal, check vacancy.
• CPR certification may be required; additional coursework may be needed.
• Certification as an Emergency Medical Dispatcher is preferred or sponsored training may be offered.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions to callers.
• Relay patient information and hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Clear communication

Call triage

Protocol adherence

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

911 Emergency Communications in Valmy, NV seeks Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient data, confirm locations, and establish priorities using approved protocols while coordinating EMS resources.

Responsibilities include caller instruction, documentation, and adherence to medical oversight. A high school diploma is required; CPR and EMD certification may be required or sponsored during training.