EMS Dispatcher - Life-Saving Calls, 24/7 Coordination

911 Emergency Communications; Town of Catskill (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Catskill, NY, is seeking Emergency Medical Dispatchers to handle urgent medical calls from a consolidated dispatch center. You will gather patient and incident information, establish response priorities, and coordinate EMS resources according to approved protocols.

Depending on training and assignment, you may provide approved pre-arrival instructions and participate in ongoing quality reviews, with possible overnight shifts and overtime as required by the

Qualifications

• High school diploma or equivalent required; sponsor training or EMS Dispatcher certification may be required by the vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Catskill, NY, is seeking Emergency Medical Dispatchers to handle urgent medical calls from a consolidated dispatch center. You will gather patient and incident information, establish response priorities, and coordinate EMS resources according to approved protocols.

Depending on training and assignment, you may provide approved pre-arrival instructions and participate in ongoing quality reviews, with possible overnight shifts and overtime as required by the