EMS Dispatcher: Life-Saving Call Center Pro

County Emergency Communications; Town of Ringle (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Ringle, WI is seeking Emergency Medical Dispatchers to join a team that coordinates urgent medical responses and supports frontline responders. The role emphasizes gathering incident details, prioritizing dispatch, and providing protocol-based guidance over the phone, with potential overnight, weekend, and holiday shifts.

A high school diploma is commonly required; some openings sponsor training or EM Dispatcher certification; benefits include insurance,

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Ringle, WI is seeking Emergency Medical Dispatchers to join a team that coordinates urgent medical responses and supports frontline responders. The role emphasizes gathering incident details, prioritizing dispatch, and providing protocol-based guidance over the phone, with potential overnight, weekend, and holiday shifts.

A high school diploma is commonly required; some openings sponsor training or EM Dispatcher certification; benefits include insurance,