EMS Dispatcher — Urgent Calls & Life-Saving Coordination

County Emergency Communications; Town of La Valle (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Wisconsin seeks Emergency Medical Dispatchers for La Valle. You will receive emergency calls, verify location, gather details, and assign response priorities using approved protocols.

This role may require overnight, weekend, and holiday shifts, with overtime and continuous operations. A high school diploma is commonly required; CPR may be required; EMT credentials are not universal.

Qualifications

• High school diploma or equivalent required; CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.
• Some vacancies sponsor training; certification requirements vary by agency.

Responsibilities

• Receive calls involving illness, injury, and emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the medical dispatch system.
• Dispatch ambulance resources when assigned.
• Provide protocol-based instructions and relay information to responders.
• Document call processing and participate in quality reviews.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Wisconsin seeks Emergency Medical Dispatchers for La Valle. You will receive emergency calls, verify location, gather details, and assign response priorities using approved protocols.

This role may require overnight, weekend, and holiday shifts, with overtime and continuous operations. A high school diploma is commonly required; CPR may be required; EMT credentials are not universal.