EMS Dispatcher: Life-Saving Call Center & Certification Support

911 Emergency Communications; Alger (OH); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

911 Emergency Communications in Alger, OH seeks Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate EMS responses using approved protocols.

This role may require overnight shifts, weekends, and overtime, with training and certification as appropriate. A high school diploma or equivalent is commonly required, and CPR certification may be requested.

Formación

• High school diploma or equivalent required; certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMD credentials or other relevant certifications may be required or sponsored.

Responsabilidades

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved dispatch system.
• Dispatch ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Conocimientos

Communication skills

Multitasking

Calm under pressure

Educación

High school diploma or equivalent

EMD certification may be required

Herramientas

Approved dispatch system

Descripción del empleo

911 Emergency Communications in Alger, OH seeks Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate EMS responses using approved protocols.

This role may require overnight shifts, weekends, and overtime, with training and certification as appropriate. A high school diploma or equivalent is commonly required, and CPR certification may be requested.