EMS Dispatcher: Life-Saving Console Operator (24/7)

County Emergency Communications; Canfield (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Canfield, OH, is seeking an Emergency Medical Dispatcher to handle calls for illness, injury, and other medical emergencies. You will verify locations, prioritize responses, and coordinate ambulance resources in a high-stakes environment.

The role requires a high school diploma (or equivalent) and EMS dispatcher certification, with CPR certification often required. Overtime, irregular shifts, and weekend coverage may apply.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification preferred or required per vacancy.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient’s location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Canfield, OH, is seeking an Emergency Medical Dispatcher to handle calls for illness, injury, and other medical emergencies. You will verify locations, prioritize responses, and coordinate ambulance resources in a high-stakes environment.

The role requires a high school diploma (or equivalent) and EMS dispatcher certification, with CPR certification often required. Overtime, irregular shifts, and weekend coverage may apply.