EMS Dispatcher: Life-Saving Calls & Resource Coordination

Emergency Telecommunicator Services; Hamersville (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Emergency Telecommunicator Services in Hamersville, OH is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, assess conditions, and coordinate response priorities using approved protocols. The role may include overnight shifts, weekends, holidays, rotating schedules, and overtime as needed.

A high school diploma or equivalent is commonly required; CPR certification and additional coursework may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Hamersville, OH is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, assess conditions, and coordinate response priorities using approved protocols. The role may include overnight shifts, weekends, holidays, rotating schedules, and overtime as needed.

A high school diploma or equivalent is commonly required; CPR certification and additional coursework may be required.