EMS Dispatcher – Life-Saving Ambulance Coordination

EMS Direct, LLC; Fort Worth (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

401k

Job summary

DocGo is seeking a dispatcher in Fort Worth, TX, to support EMS operations. The role involves receiving, prioritizing, and dispatching calls via CAD, coordinating EMT activities, and delivering top-tier customer service to facilities and the public.

A fast typing speed, excellent English, and strong multitasking are essential. What stands out: competitive hourly pay, full-time benefits including medical, dental, vision, PTO, and 401k, and the ability to work in a dynamic EMS environment with

Qualifications

• High school diploma or GED required.
• Experience as dispatcher in EMS/clinical setting preferred.
• Fast typing and data entry experience.
• Knowledge of emergency procedures and guidelines.
• Proficient in English (oral and written).
• Strong organizational and multitasking abilities.
• Excellent communication and listening skills.
• Must be able to lift/push/pull 125 lbs; agility test may be required.

Responsibilities

• Be a team player; EMS is a team effort and provide necessary assistance.
• Shift schedule may vary due to 24-hour operation.
• Coordinate the work and activities of EMTs.
• Provide courteous, professional service to patients, co-workers, and the public.
• Receive, prioritize, and dispatch calls in CAD system.
• Deliver top-tier customer service to medical facilities and EMTs.
• Collect patient billing information and signatures.
• Dispatch ambulances for scheduled runs with appropriate medical transport level.

Skills

EMS Dispatch

Typing speed

English proficiency

Organizational skills

Multitasking

Active listening

Critical thinking

Education

High School Diploma or GED

Tools

CAD software

Job description

DocGo is seeking a dispatcher in Fort Worth, TX, to support EMS operations. The role involves receiving, prioritizing, and dispatching calls via CAD, coordinating EMT activities, and delivering top-tier customer service to facilities and the public.

A fast typing speed, excellent English, and strong multitasking are essential. What stands out: competitive hourly pay, full-time benefits including medical, dental, vision, PTO, and 401k, and the ability to work in a dynamic EMS environment with