EMS Dispatcher — 24/7 CAD & Ambulance Coordination

DOCGO; North Richland Hills (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision (company paid)

Paid Time Off

401k

Job summary

DocGo is seeking a dedicated Dispatcher in Fort Worth, TX to receive, prioritize, and dispatch ambulance calls. You will coordinate EMTs, gather patient information, and ensure accurate billing signatures while delivering top-tier service to facilities and the public.

This full-time role requires strong organizational skills, reliability, and the ability to work on a 24-hour shift cycle.

Qualifications

• High school diploma or GED.
• Experience as a dispatcher in EMS/clinical setting preferred.
• Fast typing with data-entry experience.
• Knowledge of emergency procedures/guidelines.
• Active listener with strong communication.
• Valid driver's license and clean driving record.
• EMT training/BLS preferred.
• Ability to lift/push/pull 125 lbs+.

Responsibilities

• Receive, prioritize, and dispatch calls in the CAD system.
• Provide top-tier customer service to medical facilities, patients, and EMTs.
• Coordinate the work and activities of EMTs.
• Roll up sleeves and ensure readiness and quality standards.
• Maintain professional demeanor in the office and on the phone.

Skills

Fast typing

Data entry

Excellent communication

Multitasking

Active listener

Sound judgement

Physical ability 125lbs+

Materiels handling

Education

High school diploma or GED

Tools

CAD system

Computer-aided dispatch software

Job description

DocGo is seeking a dedicated Dispatcher in Fort Worth, TX to receive, prioritize, and dispatch ambulance calls. You will coordinate EMTs, gather patient information, and ensure accurate billing signatures while delivering top-tier service to facilities and the public.

This full-time role requires strong organizational skills, reliability, and the ability to work on a 24-hour shift cycle.