EMS Dispatcher - Flexible Shifts & Health Benefits

DOCGO; Fort Worth (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401k

Job summary

DocGo is seeking a Dispatcher in Fort Worth, TX. The role involves receiving, prioritizing, and dispatching EMS calls using CAD, coordinating EMTs, and delivering high-quality service to hospitals and patients.

The position requires strong typing, data entry, and communication skills, with the ability to multitask in a fast-paced environment and work flexible shifts that may vary around the clock.

Qualifications

• High school diploma or GED required.
• EMT training and/or BLS certification preferred.
• Experience with emergency dispatch protocols is a plus.
• Proficient in English, both spoken and written.

Responsibilities

• Receive, prioritize, and dispatch EMS calls using CAD system.
• Provide top-tier customer service to facilities, patients, and EMTs.
• Coordinate work activities of EMTs and ambulance deployments.
• Maintain professional demeanor in office and on calls.
• Adapt to 24-hour shift schedules as operations require.

Skills

Fast typing

Data entry

Communication skills

Multitasking

Active listening

English proficiency

Judgment & decision making

Problem solving

Attention to detail

Education

High school diploma

EMT training

BLS certification

Driver's license

Tools

CAD software

Job description

DocGo is seeking a Dispatcher in Fort Worth, TX. The role involves receiving, prioritizing, and dispatching EMS calls using CAD, coordinating EMTs, and delivering high-quality service to hospitals and patients.

The position requires strong typing, data entry, and communication skills, with the ability to multitask in a fast-paced environment and work flexible shifts that may vary around the clock.