EMS Dispatcher: High-Impact Medical Communications

Emergency Telecommunicator Services; Pullman (WV); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Medical Dispatchers are sought in Pullman to handle urgent medical calls, verify locations and patient details, and coordinate ambulance resources under approved protocols.

Roles involve shift work, potential overtime, and ongoing training to maintain certification. A high school diploma is commonly required, with CPR and EMT/paramedic credentials possibly needed depending on the vacancy.

Qualifications

• High school diploma or equivalent required or sponsored training
• EMT or paramedic credentials may be required depending on vacancy
• CPR certification may be required

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Emergency Medical Dispatcher Certification

Job description

Emergency Medical Dispatchers are sought in Pullman to handle urgent medical calls, verify locations and patient details, and coordinate ambulance resources under approved protocols.

Roles involve shift work, potential overtime, and ongoing training to maintain certification. A high school diploma is commonly required, with CPR and EMT/paramedic credentials possibly needed depending on the vacancy.