EMS Dispatcher — Fast-Paced Patient Transport Coordinator

Lynx EMS; Morgantown (WV); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical plan options

Vista Wellness (physician/pharmacy)

Dental

Vision

PTO and paid holidays

401(k) with company contribution

Life and disability coverage

Tuition reimbursement up to $15,000

Student loan forgiveness programs

Equal Opportunity Employer

Job summary

Lynx EMS in Morgantown, WV is looking for a dependable Full-Time Dispatcher to coordinate ambulance operations and ensure timely patient transportation. You’ll serve as the communication link between field crews, hospitals, and patients in a fast-paced environment.

Responsibilities include dispatching transports, monitoring unit status, communicating with crews and healthcare partners, and maintaining high levels of customer service while following HIPAA and safety standards.

Qualifications

• High school diploma or equivalent.
• Dispatch, EMS, healthcare, or customer service experience preferred.
• Strong communication, organization, and multitasking skills.
• Computer proficiency.
• Reliable, professional, and team-oriented.

Responsibilities

• Dispatch and coordinate emergency and non-emergency transports.
• Monitor unit status and assign calls.
• Communicate with crews, hospitals, and healthcare partners.
• Provide exceptional customer service.
• Follow company policies, HIPAA, and safety standards.

Skills

Strong communication

Organization

Multitasking

Computer proficiency

Education

High school diploma or equivalent

Job description

Lynx EMS in Morgantown, WV is looking for a dependable Full-Time Dispatcher to coordinate ambulance operations and ensure timely patient transportation. You’ll serve as the communication link between field crews, hospitals, and patients in a fast-paced environment.

Responsibilities include dispatching transports, monitoring unit status, communicating with crews and healthcare partners, and maintaining high levels of customer service while following HIPAA and safety standards.