EMS Dispatcher: Fast-Paced Call Center & Resource Coordination

County Emergency Communications; Smith River (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Smith River, CA seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources using approved protocols.

The role may require shift work including overnights, weekends, and overtime. A high school diploma or equivalent is commonly required; CPR certification is often needed, while EMT or paramedic credentials are not universal requirements.

Qualifications

• High school diploma or recognized equivalent is commonly required
• CPR certification may be required
• EMT or paramedic credentials are not universal requirements

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Smith River, CA seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources using approved protocols.

The role may require shift work including overnights, weekends, and overtime. A high school diploma or equivalent is commonly required; CPR certification is often needed, while EMT or paramedic credentials are not universal requirements.