EMS Dispatcher — Critical Medical Dispatch & Protocol Guidance

911 Emergency Communications; Newark (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Newark, OH seeks Emergency Medical Dispatchers to coordinate urgent medical responses. You will receive calls, verify patient location, and gather incident details using approved protocols.

This role may require overnight shifts, weekends, and overtime; certification requirements vary by employer, and CPR/EMD credentials may be needed. Training is provided to qualified applicants.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may sponsor training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Newark, OH seeks Emergency Medical Dispatchers to coordinate urgent medical responses. You will receive calls, verify patient location, and gather incident details using approved protocols.

This role may require overnight shifts, weekends, and overtime; certification requirements vary by employer, and CPR/EMD credentials may be needed. Training is provided to qualified applicants.