EMS Dispatcher: Critical Calls & Resource Coordination

911 Emergency Communications; Patton Village (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Patton, CA seeks Emergency Medical Dispatchers to gather patient information, establish priorities, and coordinate resources for medical emergencies. The role may include providing protocol-based instructions and working overnight or weekend shifts as needed.

Applicants may need a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or recognized equivalent is commonly required (employers may sponsor training).
• CPR certification may be required; EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Calm under pressure

Effective communication

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Patton, CA seeks Emergency Medical Dispatchers to gather patient information, establish priorities, and coordinate resources for medical emergencies. The role may include providing protocol-based instructions and working overnight or weekend shifts as needed.

Applicants may need a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universally required.