EMS Dispatcher: Critical Call Triage & Resource Coordination

Emergency Telecommunicator Services; Spencer (NC); Sur place; USD 42 000 - 63 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

Emergency Telecommunicator Services in Spencer, NC seeks experienced Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and access details, and determine dispatch priorities using approved systems.

Responsibilities include coordinating ambulance resources, providing protocol-based instructions, and documenting call processing while complying with medical oversight and potential overtime. Some positions may require CPR/EMT-related credentials.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and related coursework may be required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Connaissances

Communication

Calm under pressure

Formation

High school diploma

EMD certification

CPR certification

Description du poste

Emergency Telecommunicator Services in Spencer, NC seeks experienced Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and access details, and determine dispatch priorities using approved systems.

Responsibilities include coordinating ambulance resources, providing protocol-based instructions, and documenting call processing while complying with medical oversight and potential overtime. Some positions may require CPR/EMT-related credentials.