EMS Dispatcher: Critical Call Triage & Resource Coordination

County Emergency Communications; Almont (ND); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Almont, ND seeks Emergency Medical Dispatchers to handle urgent medical calls, gather essential details, and establish response priorities.

You will follow approved protocols, provide pre-arrival instructions when required, and coordinate ambulance resources. The position may require overnight shifts, weekends, holidays, and overtime depending on staffing and emergencies.

Qualifications

• High school diploma or equivalent required.
• Current Emergency Medical Dispatcher certification before appointment preferred.
• CPR certification and additional coursework may be required.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Medical dispatch knowledge

Attention to detail

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Almont, ND seeks Emergency Medical Dispatchers to handle urgent medical calls, gather essential details, and establish response priorities.

You will follow approved protocols, provide pre-arrival instructions when required, and coordinate ambulance resources. The position may require overnight shifts, weekends, holidays, and overtime depending on staffing and emergencies.