Emergency Medical Dispatcher - 24/7 Critical Care Call Center

911 Emergency Communications; Selfridge (ND); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical assistance from Selfridge, ND. The role involves gathering patient data, establishing response priorities, and coordinating EMS resources under approved protocols.

Responsibilities include receiving calls, confirming locations, asking essential questions, and relaying critical information to responders. The position may require overnight and weekend shifts, with overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical assistance from Selfridge, ND. The role involves gathering patient data, establishing response priorities, and coordinating EMS resources under approved protocols.

Responsibilities include receiving calls, confirming locations, asking essential questions, and relaying critical information to responders. The position may require overnight and weekend shifts, with overtime as needed.