Emergency Medical Dispatcher: 24/7 Critical Response Coordinator

County Emergency Communications; Strasburg (ND); On-site; USD 42,000 - 65,000; Full time

Job summary

County Emergency Communications in Strasburg, ND seeks Emergency Medical Dispatchers to efficiently process emergency calls, verify patient location, gather incident information, and coordinate ambulance resources following approved protocols.

Dispatchers may provide protocol-based instructions and coordinate responders as required. Training may be provided; shifts may include overnight, weekends, and overtime to ensure continuous emergency coverage.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some vacancies may sponsor training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Strasburg, ND seeks Emergency Medical Dispatchers to efficiently process emergency calls, verify patient location, gather incident information, and coordinate ambulance resources following approved protocols.

Dispatchers may provide protocol-based instructions and coordinate responders as required. Training may be provided; shifts may include overnight, weekends, and overtime to ensure continuous emergency coverage.