EMS Dispatcher: 24/7 Critical Call Triage & Dispatch

County Emergency Communications; Egeland (ND); On-site; USD 42,000 - 64,000; Full time

Job summary

County Emergency Communications in Egeland, ND seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical data, and prioritize responses using approved protocols.

The role involves extended console work, monitoring multiple data streams, and coordinating ambulance resources to ensure rapid, compliant patient care. Training and certification pathways may vary by vacancy, with overtime and shift requirements common.

Qualifications

• High school diploma or equivalent; Emergency Medical Dispatcher certification may be required.
• CPR certification; additional coursework may be required.
• EMT or paramedic credentials are not universally required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Egeland, ND seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical data, and prioritize responses using approved protocols.

The role involves extended console work, monitoring multiple data streams, and coordinating ambulance resources to ensure rapid, compliant patient care. Training and certification pathways may vary by vacancy, with overtime and shift requirements common.