Emergency Medical Dispatcher — 24/7 Critical Communications

County Emergency Communications; Willow City (ND); On-site; USD 42,000 - 66,000; Full time

Job summary

County Emergency Communications in Willow City, ND is hiring Emergency Medical Dispatchers to handle urgent medical calls, gather location data, and coordinate resources using agency-approved protocols. The role may involve overnight and weekend shifts and overtime.

Responsibilities include confirming location and callback details, asking key questions, determining priority, dispatching ambulances, providing protocol-based instructions, and documenting call processing for quality reviews.

Qualifications

• High school diploma or equivalent required; sponsor training may be available.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Willow City, ND is hiring Emergency Medical Dispatchers to handle urgent medical calls, gather location data, and coordinate resources using agency-approved protocols. The role may involve overnight and weekend shifts and overtime.

Responsibilities include confirming location and callback details, asking key questions, determining priority, dispatching ambulances, providing protocol-based instructions, and documenting call processing for quality reviews.