EMS Dispatcher: Critical 911 Coordination

911 Emergency Communications; Kellogg (MN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Kellogg, MN is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, gather essential data, and coordinate ambulance resources. You will prioritize responses and provide protocol-based guidance as needed.

Applicants typically need a high school diploma or equivalent. CPR certification may be required; EMT/paramedic credentials vary by vacancy. Training and scheduling may include overnight shifts, weekends, and overtime.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Kellogg, MN is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, gather essential data, and coordinate ambulance resources. You will prioritize responses and provide protocol-based guidance as needed.

Applicants typically need a high school diploma or equivalent. CPR certification may be required; EMT/paramedic credentials vary by vacancy. Training and scheduling may include overnight shifts, weekends, and overtime.