EMS Dispatcher — Certification Support & Growth

911 Emergency Communications; Greenback (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Greenback, TN seeks an Emergency Medical Dispatcher. You will handle calls of illness, injury and other medical emergencies, confirming location and access details, and coordinating ambulance resources as needed.

The role requires a high school diploma or equivalent, with possible sponsored training and CPR certification. You may work extended hours in a continuous EMS environment with various shifts and overtime considerations.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patients location, callback number, and access details.
• Ask approved questions about the patients condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Greenback, TN seeks an Emergency Medical Dispatcher. You will handle calls of illness, injury and other medical emergencies, confirming location and access details, and coordinating ambulance resources as needed.

The role requires a high school diploma or equivalent, with possible sponsored training and CPR certification. You may work extended hours in a continuous EMS environment with various shifts and overtime considerations.