EMS Dispatcher | 24/7 Urgent Medical Coordination

Emergency Telecommunicator Services; Lexington (KY); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Kentucky is posting an Emergency Medical Dispatcher opportunity in Brownsville. The role involves receiving emergency calls, verifying location, asking standardized questions, and prioritizing responses under medical dispatch protocols.

Employees may work overnight shifts, weekends, holidays, and may require overtime. A high school diploma is commonly required, with certification options and CPR training often needed depending on the vacancy.

Qualifications

• High school diploma or equivalent is commonly required.
• Applicants may be recruited for sponsored training or require current Emergency Medical Dispatcher certification prior to appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Kentucky is posting an Emergency Medical Dispatcher opportunity in Brownsville. The role involves receiving emergency calls, verifying location, asking standardized questions, and prioritizing responses under medical dispatch protocols.

Employees may work overnight shifts, weekends, holidays, and may require overtime. A high school diploma is commonly required, with certification options and CPR training often needed depending on the vacancy.