Emergency Medical Dispatcher – 24/7 Emergency Communications

Emergency Telecommunicator Services; Mouthcard (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher for on-site duty in Mouthcard, KY. You will handle urgent medical calls, gather essential details, and determine response priorities following established protocols to coordinate ambulance resources.

Roles require CPR and EMD certifications; training sponsorship may be offered, and overtime/shift variation is possible depending on agency needs.

Qualifications

• High school diploma or equivalent required.
• EMD certification before appointment may be required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universally required.

Responsibilities

• Receive calls involving illness, injury, and emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch ambulance resources when assigned.
• Provide protocol-based instructions.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Calm under pressure

Medical dispatch protocols

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher for on-site duty in Mouthcard, KY. You will handle urgent medical calls, gather essential details, and determine response priorities following established protocols to coordinate ambulance resources.

Roles require CPR and EMD certifications; training sponsorship may be offered, and overtime/shift variation is possible depending on agency needs.