EMS Dispatcher - 24/7 Medical Communications Expert

Emergency Telecommunicator Services; Ellenboro (WV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Ellenboro, WV seeks qualified Emergency Medical Dispatchers to handle urgent calls, confirm locations, and coordinate ambulance resources. Training or certification may be required per vacancy, with CPR certification often preferred.

This role involves shift work, overtime, and adherence to medical dispatch protocols. Experience with EMS dispatch systems and quality-review processes is beneficial.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMD certification or equivalent EMS dispatch training is preferred or may be required by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

EMD certification

CPR certification

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Ellenboro, WV seeks qualified Emergency Medical Dispatchers to handle urgent calls, confirm locations, and coordinate ambulance resources. Training or certification may be required per vacancy, with CPR certification often preferred.

This role involves shift work, overtime, and adherence to medical dispatch protocols. Experience with EMS dispatch systems and quality-review processes is beneficial.