Emergency Medical Dispatch Specialist

Emergency Telecommunicator Services; Ellenboro (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services invites applications for Emergency Medical Dispatcher roles in Ellenboro, NC. Responsibilities include receiving medical calls, confirming locations, prioritizing responses, and coordinating ambulance resources under approved protocols.

Applicants should have a high school diploma or GED, CPR certification, and may need EMS dispatch credentials depending on the vacancy. Extended console work and overtime are common in this role.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services invites applications for Emergency Medical Dispatcher roles in Ellenboro, NC. Responsibilities include receiving medical calls, confirming locations, prioritizing responses, and coordinating ambulance resources under approved protocols.

Applicants should have a high school diploma or GED, CPR certification, and may need EMS dispatch credentials depending on the vacancy. Extended console work and overtime are common in this role.