EMS Dispatcher | 24/7 Medical Communications

911 Emergency Communications; New Tripoli (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in New Tripoli, PA seeks Emergency Medical Dispatchers to join a team providing essential medical information gathering, prioritization, and coordination of resources using an agency-approved system. Training and certification influence duties and pay are per assignment.

Typical duties include receiving calls, confirming location and contact details, asking approved questions, determining priority, dispatching ambulance resources, and relaying information to

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in New Tripoli, PA seeks Emergency Medical Dispatchers to join a team providing essential medical information gathering, prioritization, and coordination of resources using an agency-approved system. Training and certification influence duties and pay are per assignment.

Typical duties include receiving calls, confirming location and contact details, asking approved questions, determining priority, dispatching ambulance resources, and relaying information to