EMS Dispatcher — 24/7 Life-Saving Communications

Emergency Telecommunicator Services; Luling (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Luling, Texas, is seeking Emergency Medical Dispatchers to support urgent medical assistance. Dispatchers gather patient data, establish response priorities, and coordinate resources according to approved protocols.

Role involves receiving calls, confirming location and access details, and providing protocol-based instructions while adhering to medical oversight and quality-review requirements.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Luling, Texas, is seeking Emergency Medical Dispatchers to support urgent medical assistance. Dispatchers gather patient data, establish response priorities, and coordinate resources according to approved protocols.

Role involves receiving calls, confirming location and access details, and providing protocol-based instructions while adhering to medical oversight and quality-review requirements.