EMS Dispatcher – 24/7 Critical Call Handling & Coordination

County Emergency Communications; Pine Level (AL); Sur place; USD 40 000 - 55 000; Plein temps

Résumé du poste

County Emergency Communications in Pine Level, AL is seeking Emergency Medical Dispatchers to join our team. You will receive calls for illness, injury, and other emergencies, confirm locations, and determine response priorities under established medical dispatch protocols.

The role requires a high school diploma or equivalent; CPR certification and dispatcher certification may be required. Training, overtime, and shift work are common, with opportunities to contribute to quality assurance and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Formation

High school diploma or equivalent

Emergency Medical Dispatcher certification (may be required)

Description du poste

County Emergency Communications in Pine Level, AL is seeking Emergency Medical Dispatchers to join our team. You will receive calls for illness, injury, and other emergencies, confirm locations, and determine response priorities under established medical dispatch protocols.

The role requires a high school diploma or equivalent; CPR certification and dispatcher certification may be required. Training, overtime, and shift work are common, with opportunities to contribute to quality assurance and